MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.
MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.
Job Description:
Position Summary: The Business transformation analyst is responsible for crafting, leading and executing business projects that will improve productivity, redundancies, and inefficiencies; ultimately contributing to the overall Customer Experience. Level of Responsibility Leading projects/workstreams, and responsible for outcomes/strategic impact on department or business unit performance. May have direct reports, mentoring others, driving innovation, and improving processes within their domain. Key Tasks · Partner with other teams across MSC and its divisions to conduct project requirement analysis and create process documentation. · Evaluate, analyze, and communicate systems requirements. · Create and maintain documentation, as well as facilitate and capture business requirements through workshops, data analysis and end user interviews. · Review systems analytics and existing processes to maximize business effectiveness and propose process improvements. · Develop strong and durable relationships with the rest of the MSC team with the goal of supporting optimized systems design and integration. · Respond to questions and concerns of team members and executives with supporting research and recommendations. · Work under the Manager, Business Transformation to ensure projects are completed on time and within budget. · Work with the Manager, Business Transformation to create a timeline, schedule and oversee progress to make sure goals are met on time. Skills / Experience: All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike. Why Join MSC Canada? MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier. Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction. Great people who work hard and look out for each other because we’re a team—it’s that simple! Just to name a few of our perks: MSC Canada’s Commitment to a fair talent acquisition process: AI Disclosure At MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts. Vacancy Clarity •
Timely Communication
MSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within 45 days of their initial discussion with us.
Qualifications and Experience:
Description du poste L'analyste, transformation de l'entreprise est responsable de la conception, de la direction et de l'exécution de projets commerciaux visant à améliorer la productivité, à éliminer les redondances et les inefficacités, contribuant ainsi à l'expérience client globale. Niveau de responsabilité Responsable de la gestion de projets/flux de travail et de leurs résultats/impacts stratégiques sur la performance du département ou de l'unité commerciale. Peut encadrer des employés, les accompagner, stimuler l'innovation et améliorer les processus dans son domaine. Tâches principales Compétences / Expérience : Tous les employés de MSC Canada sont tenus de respecter les valeurs de MSC et de s'efforcer d'obtenir des résultats axés sur le client dans toutes leurs interactions, tant avec leurs collègues qu'avec les clients. Pourquoi travailler chez MSC Canada? MSC est un chef de file mondial de l’expédition par conteneurs. Au service du marché canadien depuis plus de vingt ans, MSC Canada est rapidement devenue le premier transporteur à l’échelle nationale. Nos valeurs déterminent nos façons de faire. Elles sont la pierre angulaire de notre entreprise; elles appuient notre vision, façonnent notre culture et définissent nos axes futurs. Une équipe formidable, composée de gens qui travaillent dur et qui veillent les uns sur les autres, tout simplement. Voici quelques-uns des avantages que nous offrons : Engagement de MSC Canada envers un processus équitable d’acquisition de talents : Déclaration relative à l’intelligence artificielle Chez MSC Canada, nous nous engageons à faire preuve de transparence et d’équité dans notre processus de recrutement. Nous n’utilisons pas l’intelligence artificielle dans nos efforts d’acquisition de talents. Disponibilité du poste • Poste déjà disponible : Ce poste est établi et il est actuellement à pourvoir. Communication en temps opportun MSC Canada s’assure de tenir les candidat(e)s au courant de l’évolution du processus en temps opportun. Les candidat(e)s retenu(e)s pour une entrevue en personne en seront informé(e)s dans les 45 jours suivant leur entretien initial avec nous.
Application Eligibility
This position is open to external candidates. MSC employees who are interested in this opportunity must refer to the Internal Global Job Board and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.
Whether you're an experienced professional or just starting your career, we have job opportunities for everyone.
Apply Now Important fraud warning : MSC never charges job application or processing feesIn case of any doubt please contact us at [email protected].Please note that this address is only dedicated to fraud detection and not job applications.
MSC is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
To discover more about MSC values click here.
