CoreFactor is searching for a Bilingual (French/English) Learning & Development Specialist on a contract basis for a client in the GTA.
This position is hybrid and will require the successful consultant to be onsite four (4) days per week.
Position Summary
The Bilingual Learning & Development Specialist will have responsibility for the design, development, translation and implementation of learning programs to support a new technology implementation across the organization's sites.
The position reports to the Manager, IS PMO & Governance and is based in the GTA.
Core Accountabilities
- Lead development and translation of robust training plans for a company-wide project initiative to implement FSQA Mobility app across all operations sites
- Produce training materials using an appropriate delivery method(s), e.g. eLearning/classroom in Ancile uPerform / Storyline Articulate / Captivate and supporting job aids, PowerPoint decks, online videos (O365 Video Portal), etc.
- Liaise with IS technical teams, functional partners, vendor and other consultant resources
- Prepare Key Users who may be delivering in-person or virtual training/coaching; ‘train the trainer’
- Liaise with project managers and key project stakeholders on project planning and execution of training elements; attend weekly project scrum meetings and other workshops as required
- Manage communications and logistic details for training events
- Provide inputs into the status reporting of the training plan execution
- Ensure training documentation records supporting C3 requirements are maintained and available for internal audits
Requirements
- Skills and Abilities Bilingual in French and English
- Highly collaborative, strong team orientation and ability to develop strong relationships
- Must have strong internal consulting, change management, and indirect influencing skills
- General proficiency with project management in order to manage multiple priorities and deadlines
- Experience in applying adult learning theory, program management, course design, content development and facilitation
- Empathetic with the respective audience of the training material
- Strong communication (oral and written) and presentation skills; able to create clear and concise documentation
- Develops robust eLearning materials
- Ability to effectively facilitate meetings, an active listener with strong interviewing skills
- Strong critical thinking and analysis skills
- Well rounded interpersonal skills, empathetic with a user-centric focus
- Can quickly understand new or complex domains and applications
Qualifications
- College or University Degree or equivalent work experience in training, adult learning, organizational behaviour, human resources or related field
- 3 - 5+ years experience in Learning & Development or related roles, with leadership accountabilities
- Has advanced knowledge of, and experience in, learning pedagogy
- Proficiency with Ancile uPerform, Storyline Articulate, Adobe Captivate or comparable performance support software
- Experience in developing SAP training materials is an asset
- Strong proficiency with Microsoft applications - Office 365, SharePoint, PowerPoint, etc.
- Bilingualism (English, French) is a requirement
