This position optimizes net income through customer service excellence, provides guests with exciting entertainment, and builds strong relationships internally and externally (Miyo-wîcêhtowin), by providing overall management and oversight of the Casino's Food & Beverage, Guest Services, Live Games, and Slots operations.
Leading, planning and analyzing Casino Operations, with strong emphasis on maximizing gaming revenue, and maintaining high service standards. Providing effective management of staff, promoting good relationships and ensuring they have the knowledge and tools they need to succeed. Administering budgets, including forecasting budget needs, creating proposals relating to projects, monitoring, tracking and reporting on expenditures. Handling escalated customer relations issues. Modeling SIGA's values, and presenting a positive image of SIGA in the community. Participating in development and implementation of SIGA-wide gaming strategies. Participating in other projects and activities as required, to maximize revenue and deliver an exceptional guest experience.
Successful completion of a two-year diploma in Business Administration or a related discipline. Minimum of five years' directly related experience working in one or more casino department, including supervision and/or training of personnel, knowledge of customer relations, financial management, and general operations.
Why SIGA?For the third consecutive year, SIGA is proud to be named a Saskatchewan Top Employer by Canada’s Top 100 Employers. Now in its 21st year, Saskatchewan’s Top Employers is a special designation that recognizes employers that lead their industries in offering exceptional places to work.
- At least 19 years of age
- Ability to obtain and maintain a Gaming Employee Certificate of Registration from the Saskatchewan Liquor Gaming Authority / Indigenous Gaming Regulators
- You must be legally entitled to work in Canada
For more information regarding this competition, or if you require an accommodation or support, please contact the Talent Acquisition Team at [email protected]
Applicants should note that SIGA does not currently participate in the Saskatchewan Immigrant Nominee Program (SINP) for this type of position and will not support a SINP Job Approval.
