Job Description
Essential Functions
- Build and maintain strong relationships with customers through regular communication and visits.
- Make sales calls on assigned commercial accounts at the customer's place of business. Increase sales by listening to and meeting current customers’ needs and by continually promoting value-added products such as TechNet. Typically assigned 50-65 commercial accounts.
- Partners with National Account Managers to seek out and call upon potentially new major strategic customers and maintain good working relationships with current strategic accounts.
- Works with Commercial Sales Manager to identify new prospect accounts within each store territory and calls on prospect accounts to develop new business.
- Rotates between stores every two to three days, meeting daily with the store manager in the territory being covered for the day.
- Performs a consistent call schedule each week (12-15 calls per day), travelling within assigned stores' service or prospect area.
- Communicates effectively with store team members to improve competitive position and improve customer service levels.
- Promotes company programs, such as TechNet, CTI, etc., to customers and to installers.
- Identifies competitor strengths and weaknesses. Keeps abreast of all competitive products and programs.
- Provides assistance to store manager in resolving customer complaints or issues.
Education and Experience
- 1-3 years customer service and sales experience in automotive aftermarket industry.
- Must be motivated individual, with good negotiation and persuasion skills
Supervisory Responsibilities
- None
Certificates, Licenses, Registrations
- Bi-lingual language skills may be preferred in some areas.
- Associate’s degree, or equivalent experience
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Please review some of our benefit highlights!
Opportunity to work for one of the largest after-market auto parts provider in North America
Visibility to career growth opportunities across the entire Advance Auto Parts organization
Unlock earning potential with monthly or annual performance bonuses—eligibility varies by role.
Access to a robust online training system for personal or leadership development
A rewarding organizational culture through our team member recognition program
Group health, dental, disability and life insurance coverage
Employee discounts
Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members
