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Digital Training Specialist at St. Joseph's Healthcare Hamilton

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St. Joseph's Healthcare Hamilton

Digital Training Specialist

  • Full Time

POSITION SUMMARY
This role reports to Manager of Digital Solutions- Learning & Instructional design and works closely with Clinical Applications and Project Management Innovation Office, as well as clinical and non-clinical staff to gain a thorough understanding of the Dovetale, clinical systems and the associated workflows to ensure a comprehensive training approach. 

QUALIFICATIONS

  • Undergraduate Degree in Education, Health Informatics or Health Sciences required
  • A diploma or certification in Informatics or Adult Learning or Regulated Health Professional is considered an asset
  • Minimum 3 to 5 years of experience in curriculum development and  instructional design required
  • Previous experience in education delivery utilizing Adult  Learning Principles required
  • Previous Epic software experience/certification is an asset
  • Previous project/systems implementation experience required
  • Experience in a health-care environment – basic understanding of clinical workflows and terminology preferred
  • A valid travel document for travelling to the Unites States is required.
     

RESPONSIBILITIES

  • Strong adult education skills – developing, preparing and delivering education
  • The ability to probe for information about the underlying needs of the organization
  • Communicate effectively with project team members and subject matter experts and follow-up on identified training issues
  • Ability and interest to learn the software and increase knowledge over time and eagerness to promote it within the organization
  • Proficient in the use of Microsoft Office tools (Excel, Word, PowerPoint, etc.); Visio experience is an asset
  • Strong organization, problem solving and analytical skills, excellent communication skills, the ability to work equally well as a member of a team or alone to carry out project activities, resilience, and creativity are essential
  • Innovative, results and detail oriented
  • Possesses a solid understanding of patient care services, clinical processes and handling of personal health information in order to demonstrate cases
  • Familiar with PHIPA, PIPEDA and AODA legislation
  • Experience with Prezi, Captivate and other media applications
  • Experience building course into a Learning Management System (LMS), deploying content and reporting on results is an asset
  • Highly proficient in creating effective and imaginative training materials and presentations
  • Must be able to work independently, but also collaboratively as a member of a high performing team
  • Excellent organizational skills, attention to detail, and the ability to efficiently handle several tasks simultaneously
  • Epic training certification will be required within 3 months of hiring.  All expenses associated with the certification process will be covered by SJHH