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Head of Discount Operations – West at Sobeys

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Sobeys

Head of Discount Operations – West

  • Full Time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.


Overview
We are looking for a strategic and results-driven leader to drive profitable growth and operational excellence. This role will ensure the adoption of best-in-class store operating practices, support strong customer experiences, and build an organization that consistently delivers sustainable financial results.

The successful candidate will play a key role in driving innovation across our retail offering, influencing capital projects, developing franchise and third-party relationships, and leading the execution of business strategy across. This role will also provide leadership, coaching, and development to operational teams while ensuring alignment with overall business and financial objectives.

Here’s What You’ll Be Focusing On
• Operationalize business strategy to drive profitable growth.
• Ensure the adoption of best-in-class store operation practices to satisfy current and future customer needs.
• Build, develop, and lead an organization that can consistently deliver sustainable financial results and an exceptional customer experience.
• Drive innovation in our retail offering.
• Strategize and deliver business outcomes.
• Establish and manage franchise business relationships.
• Be responsible for financial targets set by the VP.
• Measure and track strategy execution.
• Lead workforce planning and succession planning.
• Provide coaching, support, and development for District Operators & BD Manager(s).
• Manage franchisee relationships, including contracts, renewals, extensions, store standards, expectations, and default letters.
• Lead Franchisee Committee governance, including meeting cadence and store support topics.
• Oversee the Priority Store Process, including P&L reviews to drive improvement in select stores.
• Collaborate with HR onthe Franchisee in Training Program, including selection, training, and placement.
• Manage third-party relationships, including contracts, renewals, extensions, store standards, expectations, and default letters.

What You Should Have
• An undergraduate degree and a minimum of 12 years of relevant experience.
• Extensive knowledge of retail department operations.
• Strong knowledge of Profit & Loss.
• Strong knowledge of company policies and procedures.
• Proficient use of the Microsoft Office Suite.
• Strong relationship-building skills and knowledge of franchise and third-party relations.
• Excellent business and financial acumen.
• Knowledge of corporate and franchise store operations.
• Ability to inspire, influence, coach, and develop team members.
• Ability to liaise with and build strong relationships across all lines of business, including franchisees.
• Confidence and ability to make key business decisions.
• Strong strategic thinking ability, including data-driven and analytical thinking.
• Results-driven and action-oriented.


#LI-Hybrid


Who we are
Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.
Learn more about our story and culture:
Who We Are | Why Work With Us
Total Rewards
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.
Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.
Additional Information
External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.