The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era.
RESPONSIBILITIES
• Proper maintenance of public areas such as: washrooms, elevators, lobby, business center, guest corridors, stairwell, and exterior of the hotel
• Cleaning of the staff lunchroom, locker rooms, offices and garbage areas
• Receiving and restocking of linen/ supplies deliveries
• Interact with guests to promote a positive image of the property
• Assist with inventory control, such as linen, guest supplies and cleaning supplies
• Complete daily assignment sheets and document any mechanical problems in the public spaces
• Respond to guest calls promptly and effectively and in a friendly manner
• Assist the Front desk team with requests and deliveries
• Collect and deliver guests dry cleaning
• Follow through with any other tasks and assignments given by the Executive Housekeeper
QUALIFICATIONS
• Experience in Housekeeping or Housekeeping Certification is an asset
• Electrical/ maintenance/ plumbing capabilities are an asset
• Ability to move and lift furniture/fixtures and some equipment, up to 100lbs
• Ability to push /pull less than 300 lbs. of soiled linen and supplies
• Attention to details
• Guest service oriented
• Team player and enthusiastic with a positive attitude
• Ability to work under pressure with decision making capability
• Available to work flexible hours, weekends and holidays included
• Effective communications skills in English
RESPONSIBILITIES
• Proper maintenance of public areas such as: washrooms, elevators, lobby, business center, guest corridors, stairwell, and exterior of the hotel
• Cleaning of the staff lunchroom, locker rooms, offices and garbage areas
• Receiving and restocking of linen/ supplies deliveries
• Interact with guests to promote a positive image of the property
• Assist with inventory control, such as linen, guest supplies and cleaning supplies
• Complete daily assignment sheets and document any mechanical problems in the public spaces
• Respond to guest calls promptly and effectively and in a friendly manner
• Assist the Front desk team with requests and deliveries
• Collect and deliver guests dry cleaning
• Follow through with any other tasks and assignments given by the Executive Housekeeper
QUALIFICATIONS
• Experience in Housekeeping or Housekeeping Certification is an asset
• Electrical/ maintenance/ plumbing capabilities are an asset
• Ability to move and lift furniture/fixtures and some equipment, up to 100lbs
• Ability to push /pull less than 300 lbs. of soiled linen and supplies
• Attention to details
• Guest service oriented
• Team player and enthusiastic with a positive attitude
• Ability to work under pressure with decision making capability
• Available to work flexible hours, weekends and holidays included
• Effective communications skills in English
