Posting number: 100726 HR Analyst
Department: Human Resources & Risk Management
Job classification: Human Resources Analyst
Posting type: Open & Promotional
Categories: Human Resources
Summary
There are three (3) current part-time vacancies with our Service Team Division, one (1) of which is concentrated in Training & Development.
Our team seeks to work with enthusiastic individuals who will provide unique perspectives to finding innovative solutions to complex administrative and human resources issues. The Human Resources Analyst position within the Service Teams Division provides Human Resources professionals with the opportunity to engage in analytically challenging assignments and special projects in support of the City's goal to be the employer of choice. Human Resources Analysts are responsible for providing strategic guidance and support to agencies in one or more assigned functional areas of Human Resources/Risk Management such as recruitment and selection, performance management, labor relations, as well as training and development.
In the role within the Service Teams Division, you will:
- Serve as a trusted strategic Human Resources partner to City agencies, delivering expert guidance and practical recommendations that strengthen operations, support employees, and advance organizational goals.
- Lead and support full-cycle recruitment, from screening candidates through selection and onboarding.
- Partner with hiring managers to develop recruitment strategies and address staffing needs.
- Conduct classification and compensation studies, including salary surveys and market research, and develop and finalize class specifications based on organizational needs, internal equity, and external market data.
- Support employee relations investigations and recommend appropriate resolutions.
- Interpret and apply HR policies, procedures, and employment practices consistently.
- Coordinate Training & Development activities, including Workday Learning Administration.
- Research and recommend training programs to support employee growth.
- Track and maintain training records and compliance.
- Develop training curriculum and present.
The ideal candidate will possess the following:
- Outstanding analytical skills with the drive to continuously assess and improve the efficiency and effectiveness of services provided.
- The innate ability to take initiative and prioritize multiple conflicting demands in a high-pressure environment.
- Demonstrate support for team efforts by readily accepting a variety of tasks, responsibilities, training opportunities and going the "extra mile.”
- Exceptional communication and interpersonal skills with a customer service orientation.
- Be resourceful, adaptable and able to anticipate, exhibiting problem solving skills leading to sound judgment and quality decisions.
Additionally, the successful candidate will embody the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy – Empathy, Respect, and Problem Solving.
The following procedures will apply:
- The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
- The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
- The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
- Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.
- Agency Mission: Build a world class team by connecting people to purpose.
- Vision: To be the premier employer in the Inland Empire while providing proactive service to our community and workforce.
- Core Values: Accountability; Collaboration; Empathy; Equity, Diversity & Inclusion ("EDI"); Integrity and Resiliency.
- Expectations: Agility, Continuous Learning, Innovation & Creativity, Leadership, Meaningful Communication, Teamwork, Service Excellence and Quality Results.
- Strategic Plan: Build a reputation for the City of Ontario as the Employer of Choice in the Inland Empire through excellence in employee engagement, recruitment and retention. Modernize Human Resources / Risk Management policies, processes and systems for operational effectiveness, future flexibility and enhanced user experience.
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.
The City’s vision for the future is very exciting, and we foresee tremendous growth within the years to come. We welcome you to view the City of Ontario’s 2026 State of the City video by clicking on the link below as well as the other links to learn more about the City:
Examples of duties
- Performs a wide variety of professional level responsibilities for any combination of assigned human resources / risk management programs and services.
- Meets with agency and departmental representatives to review human resources / risk management needs and concerns; discusses staffing requirements, employee development goals, workers compensation claims, safety programs and commercial insurance coverage.
- Conducts classification studies of individual positions or limited classification series, and assists in highly complex classification studies involving multiple classifications, departments and sensitive personnel issues; conducts job analyses; prepares or updates class specifications; develops recommendations regarding new classifications, salary levels, and Fair Labor Standard Act designation; assists with the implementation of recommendations and maintenance of classifications records, databases and salary schedules.
- Conducts compensation and benefit surveys; analyzes and presents survey data; makes recommendations regarding compensation adjustments; assists with preparing salary resolutions and related documents.
- Conducts recruitments and administers selection processes; develops innovative marketing and recruitment plans, including for hard-to-fill positions; analyzes job requirements and develops screening and testing methodologies.
- Administers HRIS systems; writes queries and prepares reports; analyzes current processes and recommends improvements; works with information technology staff to implement new and revised procedures of limited scope.
- Assists in developing human resources / risk management policies and procedures; assists in the preparation of memoranda of understanding and compensation and benefits profiles; interprets and explains policies and procedures to applicants, employees, managers, supervisors and designated personnel.
- Conducts investigations of grievances, discrimination complaints, allegations of misconduct and performance issues; makes recommendations for appropriate action; prepares required documentation and responses.
- Researches issues, prepares statistics, and provides analysis and recommendations related to equal employment opportunity, air quality compliance, labor relations, strategic initiatives, workers compensation, general liability claims, and other human resources / risk management programs.
- Coordinates Citywide training programs with consultants and/or in-house instructors; conducts training of city staff on human resources / risk management related topics; tracks training programs and activities.
- Performs professional-level support and analysis in coordinating and performing functions of the City’s Risk Management programs including but not limited to workers’ compensation, claims management, certificate of insurance review, insurance and risk assessment, loss prevention, safety programs, department of transportation (DOT), employer pull notice (EPN) program, and related work as necessary.
- Researches and assesses claims related to the City's third-party administrator including tracking and recommending alternative solutions to claims.
- Conducts and assesses safety inspections, investigations and provides recommendations including following Occupational Safety and Health Act (OSHA) regulation requirements.
- Analyzes and process requests for leaves of absence, reasonable accommodation and disability retirement; conducts interactive process meetings; and coordinates and resolves complex issues regarding extended leaves and the integration of accrue leave, disability programs and workers compensation benefits.
- Assists in the administration of employee benefits programs, including medical, dental, life, vision, flexible spending accounts, deferred compensation and disability insurance plans, and CalPERS retirement plans; assists with annual open enrollment for benefits; assists with the implementation of health and wellness programs.
- Ensures new hire forms and personnel transaction forms are processed and filed as needed.
- Performs related duties as assigned.
Qualifications
NOTE: Proof of education must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative at, or before, time of the reference check process. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification.
Experience
Supplemental information
How to Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
- List any relevant experience and education that demonstrates that you qualify for the position.
- List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
- Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
Application Process
Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required documentation may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.
Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.
Supplemental Questions
Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.