Commercial Key Account Manager
Tirecraft ON, Eastern ON
The Key Account Manager is responsible for developing and maintaining strong relationships with strategic and high-value customers while driving revenue growth through account expansion, retention, and new business development. This role serves as a primary point of contact for key customers and works collaboratively with internal departments to deliver exceptional service, identify opportunities, and support long-term business growth. The Key Account Manager is accountable for maximizing customer lifetime value, increasing retention, and converting target prospects into long-term customers and strategic accounts.
Base salary position with starting wage range of $100,000-120,000.
Helping Canadians Get Ahead
Core Values:Helping Canadians Get Ahead
Be the Hero: Go the extra mile, making someone’s day, be humble, offering plus ones (+1).
Be Positive: Passion, pride, dedicated, fun.
Be Better: Get stuff done, desire to improve, willing to learn, try new things, great ideas, opportunity, insightful, continuous improvement.
Do the Right Thing: Honest, no BS, team player, customer first. “Everyone Gets Home Safe”
Benefits:
- Benefits Package including Health and Dental coverage + more
- Employee Assistance Program (EAP)
- Employee Purchase Program
- Birthday off with pay
- Ministry Certification(s) available
- Future ownership opportunities; Employee Stock Ownership Plan
- Build and maintain strong relationships with key and strategic customers, keeping decision-makers engaged and satisfied
- Drive revenue through upselling, cross-selling, renewals, and account expansion — consistently hitting sales, margin, and growth targets
- Prospect and develop new high-potential accounts, managing the full sales cycle from discovery to close
- Maintain accurate CRM records, pipeline forecasts, and provide regular reporting on account health and opportunities
- Experience in commercial tires, fleet services, or automotive/industrial B2B sales
- A proven track record managing large or strategic accounts with demonstrated sales success
- Strong knowledge of tire applications, maintenance programs, and fleet operations
- Skilled negotiator with solid pricing and contract management experience
- Analytical mindset with comfort using CRM systems and tracking sales performance
- Excellent communication, organization, and problem-solving skills
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
