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Key Account Representative at Sysco Canada

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Sysco Canada

Key Account Representative

  • Full Time

Role Responsibilities:

  • Deliver the sales targets established in a detailed account plan
  • Drive penetration and minimize lost business to achieve profitable sales growth and special objectives within assigned accounts
  • Engage Experts to improve closed/won sales performance
  • Collaborate with Business Development Managers to support growth strategy throughout customer lifecycle
  • Research customer business needs and develop a mix of products and services to meet these needs
  • Manage pipeline of penetration opportunities leveraging analytically generated product recommendations
  • Understand Customer contracts and enforce compliance mutually
  • Track expiring contracts and participate in building of new Master Service Agreement
  • Offer value-added services to Customers as needed to help support growth and Customer loyalty
  • Be informed of market conditions, product innovations, competitor products, prices and sales, and share information and knowledge with customers as part of a value-added service
  • Answer customer’s questions about products, prices, availability and product uses
  • Provide product information and practical training to customer personnel
  • Communicate effectively with Sysco and Specialty Companies servicing Customers to maximize Customer experience (i.e. new location openings, order guide changes, limited time offers, etc.)
  • Participate in company functions, customer visits and customer events
  • Attends and participates in general sales and district meetings
  • Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data
  • Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files
  • Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
  • Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
  • Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
  • Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

  • Minimum of 2 years’ experience in sales
  • Completion of post-secondary education or equivalent experience; CPSA designation is preferred
  • Proven ability to cultivate relationships and grow sales
  • Strong financial and business acumen and ability to properly plan and execute business plans
  • Demonstrated skills in the area of consultative selling, networking and negotiations
  • Strong communication and interpersonal skills and ability to work with and influence a variety of key stakeholders
  • Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
  • Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
  • Ability to understand and manage compliance to contracts
  • Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
  • Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
  • Valid driver’s license in good standing with access to a vehicle is required.