Key Account Representative

Drive penetration and minimize lost business to achieve profitable sales growth and special objectives within assigned accounts

Engage Experts to improve closed/won sales performance

Collaborate with Business Development Managers to support growth strategy throughout customer lifecycle

Research customer business needs and develop a mix of products and services to meet these needs

Manage pipeline of penetration opportunities leveraging analytically generated product recommendations

Understand Customer contracts and enforce compliance mutually

Track expiring contracts and participate in building of new Master Service Agreement

Offer value-added services to Customers as needed to help support growth and Customer loyalty

Be informed of market conditions, product innovations, competitor products, prices and sales, and share information and knowledge with customers as part of a value-added service

Answer customer’s questions about products, prices, availability and product uses

Provide product information and practical training to customer personnel

Communicate effectively with Sysco and Specialty Companies servicing Customers to maximize Customer experience (i.e. new location openings, order guide changes, limited time offers, etc.)

Participate in company functions, customer visits and customer events

Attends and participates in general sales and district meetings

Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data

Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files

Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.

Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.

Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.

Perform other duties as assigned.

Minimum of 2 years’ experience in sales

Completion of post-secondary education or equivalent experience; CPSA designation is preferred

Proven ability to cultivate relationships and grow sales

Strong financial and business acumen and ability to properly plan and execute business plans

Demonstrated skills in the area of consultative selling, networking and negotiations

Strong communication and interpersonal skills and ability to work with and influence a variety of key stakeholders

Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time

Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth

Ability to understand and manage compliance to contracts

Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data

Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)

Valid driver’s license in good standing with access to a vehicle is required.