Description
Join our team and what we'll accomplish together
Join the Prepaid Mobility team and help drive growth across Canada's dynamic prepaid market!
We're looking for a Product Specialist to join our Prepaid team, where you'll be instrumental in go-to-market execution, managing competitive positioning, and driving customer acquisition across our Koodo and Public Mobile prepaid brands. Our team is agile, data-driven, and committed to delivering exceptional value to our customers.
In this role, you'll own the day-to-day execution of pricing and promotional initiatives, monitor competitive activity to inform strategic decisions, and coordinate go-to-market campaigns across multiple channels. You'll work cross-functionally with Marketing, Digital, Channel and Customer Experience teams to ensure seamless delivery of acquisition and promotional programs. This is a high-impact position where your attention to detail and ability to manage multiple moving parts directly contributes to the success of our prepaid portfolio.
What you'll do
As a Product Specialist, you'll be responsible for:
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Monitoring and documenting competitive activity and market trends to inform pricing and promotional strategies
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Executing pricing launches and promotional campaigns end-to-end across multiple channels, from planning through go-to-market deployment
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Ensuring quality across all customer-facing channels through testing and validation of digital experiences
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Coordinating cross-functional communications between Marketing, Digital, Channel and Customer Experience teams
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Supporting campaign execution and lifecycle to drive customer acquisition and brand awareness
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Identifying process improvements and streamlining go-to-market workflows for greater efficiency
#LI-HYBRID
Qualifications
What you bring
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Ability to plan and execute tasks in a high-pressure environment with competing priorities and tight deadlines
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Excellent attention to detail and comfortable working through ambiguity, creating structure along the way
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Great people skills to collaborate with team members with diverse backgrounds
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Proven ability to question the status quo and find better ways to get things done
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Strong written and verbal communication skills, with the ability to tell the high level story while providing meaningful updates along the way
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A collaborative mindset with strong cross-functional relationship-building skills
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Understanding of prepaid telecom business models and customer acquisition drivers
Great-to-haves
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Experience in the telecom or another customer-centric industry
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Understanding of customer acquisition drivers
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Prior experience with pricing strategy, product launches, or promotional campaigns
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Knowledge of digital marketing, web platforms, or e-commerce environments
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Analytical skills and proficiency with tools such as Jira and analytics dashboards
What we give back to you
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Direct exposure to pricing strategy, competitive analysis, and customer acquisition
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A deeper understanding of the telecom industry and how our prepaid brands compete in a dynamic market
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The opportunity to influence go-to-market strategy across multiple brands and see your work directly impact portfolio performance
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A fast-paced, collaborative team culture with meaningful day-to-day impact
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Mentorship and development opportunities from experienced product and marketing leaders
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Industry-leading tools and training to support your growth
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A flexible remote work style
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A culture that supports giving back to your community
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Competitive pay and benefits
Please note - You can be located anywhere in Canada, but the ideal candidate is flexible to work Eastern business hours