MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.
MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.
Job Description:
Department Summary: The Corporate Export Documentation Department ensures the accurate, compliant, and timely processing of shipping documentation supporting MSC Canada's export operations. The department manages critical documentation processes, regulatory compliance requirements, document control activities, and customer support functions to facilitate the efficient movement of cargo while maintaining the highest standards of accuracy, security, and service excellence. Position Summary: The Representative, Export Documentation - Front Desk is responsible for ensuring the accurate and timely processing, control, and distribution of shipping documentation while serving as the primary contact for front-desk operations. This role supports Export, Import, and Foreign-to-Foreign activities through document management, customer service, customs-related processing, courier coordination, and compliance with company procedures, contributing to the efficient and secure flow of documentation across the organization. Level of Responsibility Works independently on individual tasks under high supervision. No direct responsibility for guiding others. Key Tasks Skills / Experience All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike. Why Join MSC Canada? MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier. Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction. Great people who work hard and look out for each other because we’re a team—it’s that simple! Just to name a few of our perks: MSC Canada’s Commitment to a fair talent acquisition process: AI Disclosure At MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts. Vacancy Clarity • Existing Vacancy: This position is for an established role that is currently open. Timely Communication MSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within 45 days of their initial discussion with us.
Qualifications and Experience:
Description du service Le service corporatif de la documentation des exportations assure le traitement précis, conforme et rapide des documents d'expédition relatifs aux opérations d'exportation de MSC Canada. Ce service gère les processus documentaires critiques, les exigences de conformité réglementaire, le contrôle des documents et le soutien à la clientèle afin de faciliter l'acheminement efficace des marchandises, tout en garantissant les normes les plus élevées de précision, de sécurité et d'excellence du service. Description du poste Le(La) représentant(e) est responsable d'assurer le traitement, le contrôle et la distribution précis et en temps opportun des documents d'expédition, tout en agissant comme point de contact principal pour les opérations d'accueil. Ce poste soutient les activités d'exportation, d'importation et de transport entre pays tiers (Foreign-to-Foreign) grâce à la gestion documentaire, au service à la clientèle, au traitement des formalités douanières, à la coordination des services de messagerie et au respect des procédures de l'entreprise, contribuant ainsi à une circulation efficace et sécurisée des documents au sein de l'organisation. Niveau de Responsabilité Travaille de manière indépendante sur des tâches individuelles, sous supervision rapprochée. Acunue responsabilité liés à l'encadrement/la gestion d’une équipe. Principales responsabilités Les principales responsabilités sont déterminées par domaine d’intervention et seront adaptées à mesure que les membres de l’équipe acquerront l’expertise technique requise. Compétences / Expériences Tout le personnel de MSC Canada doit adhérer aux valeurs de MSC et chercher à produire des résultats au service de la clientèle, et ce, dans toutes ses interactions avec les collègues et la clientèle. Pourquoi vous joindre à MSC Canada? MSC est un chef de file mondial dans le domaine de l'expédition de conteneurs. MSC Canada dessert le marché canadien depuis plus de vingt ans et a rapidement étendu sa présence au niveau national pour devenir le premier transporteur. Nos valeurs sont le cœur battant de notre entreprise elles soutiennent notre vision, façonnent notre culture et définissent notre orientation future.
Application Eligibility
This position is open to external candidates. MSC employees who are interested in this opportunity must refer to the Internal Global Job Board and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.
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MSC is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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