The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era.
RESPONSIBILITIES
• Offer warm and authentic service to our guests by being friendly and always welcoming
• Clean assigned guest rooms according to the company's standards, including the daily changing of bed linens, replacing towels, cleaning the bathroom, dusting, vacuuming/sweeping floors, and the removal of garbage and recyclables
• Document and label any lost and found items found in guestrooms or public areas
• Ensure all corridors, housekeeping closets, and public areas are cleaned to company standards
• Complete daily assignment sheets and document any maintenance issues in the guest rooms
• To be Health & Safety conscious and actively involved in maintaining a safe work environment
• Maintain proper usage of cleaning supplies and equipment and report any deficiencies to management
• Perform any other tasks which are assigned by management
QUALIFICATIONS
• Previous Housekeeping experience or Housekeeping Certificate is an asset
• High standards of cleanliness
• Proven guest service ability with an attention to detail
• Ability to lift and carry linens or housekeeping supplies (up to 30 pounds)
• Ability to stand, walk, kneel, push, pull, and lift throughout shift
• Ability to work as part of a team with autonomy
• Must be available to work a variety of shifts, including mornings, evenings, and/or weekends
• Effective communication skills in English
RESPONSIBILITIES
• Offer warm and authentic service to our guests by being friendly and always welcoming
• Clean assigned guest rooms according to the company's standards, including the daily changing of bed linens, replacing towels, cleaning the bathroom, dusting, vacuuming/sweeping floors, and the removal of garbage and recyclables
• Document and label any lost and found items found in guestrooms or public areas
• Ensure all corridors, housekeeping closets, and public areas are cleaned to company standards
• Complete daily assignment sheets and document any maintenance issues in the guest rooms
• To be Health & Safety conscious and actively involved in maintaining a safe work environment
• Maintain proper usage of cleaning supplies and equipment and report any deficiencies to management
• Perform any other tasks which are assigned by management
QUALIFICATIONS
• Previous Housekeeping experience or Housekeeping Certificate is an asset
• High standards of cleanliness
• Proven guest service ability with an attention to detail
• Ability to lift and carry linens or housekeeping supplies (up to 30 pounds)
• Ability to stand, walk, kneel, push, pull, and lift throughout shift
• Ability to work as part of a team with autonomy
• Must be available to work a variety of shifts, including mornings, evenings, and/or weekends
• Effective communication skills in English
