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POSITION PROFILE
Job Title: Sample Login Technician (SR)
Reports to (title): Customer Service Supervisor
Department: Customer Service
Basic Purpose: What is the overall function of the job?
- Sample receipt, organization of client information and samples, sample delivery, data entry and related duties for all clients in support of the Sample Login Team.
Key Accountability/Responsibilities: What specifically is this job expected to accomplish?
- Receive and organize all client samples
- Data entry
- Unpack samples and organize them according to analytical requirements
- Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date
- Ensure all required samples are redirected as required
- Ensure accuracy of results and data entry
- Recognize routine and non-routine problems and escalate to the Supervisor
- Adhere to Bureau Veritas’ quality systems QA/QC, SOPs and external accreditation requirements.
- Adhere to Bureau Veritas’ safety policies.
- All other responsibilities as assigned
Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems?
- High School Diploma
- Ability to lift up to 40 lbs
- Excellent attention to detail
- Strong communication skills (both written and verbal).
- Strong computer skills (Microsoft Word, Excel, Outlook etc.)
- Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best manage client disappointments
- Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to changes are required
