Job Title: Site Manager
Status: Full Time, permanent
Location: Nanaimo, BC
Salary: $62,000 - $66,000
Responsible for overseeing the day-to-day delivery of contracted janitorial, maintenance, and facility services while ensuring client requirements and service standards are met
Key Responsibilities
• Oversee daily contracted services and ensure work is completed to the required standards.
• Communicate with clients, supervisors, contractors, and frontline staff regarding operational needs.
• Monitor service quality through regular inspections and audits.
• Track KPIs, performance, deficiencies, and corrective actions.
• Follow up on client concerns and ensure issues are resolved.
• Prepare routine operational and performance reports.
• Coordinate staffing, scheduling, training, and daily operational requirements.
• Support supervisors and frontline staff with direction and follow-up.
• Monitor compliance with health and safety requirements.
• Identify hazards, service deficiencies, and operational concerns.
Coordinate corrective actions and follow up to ensure completion.
• Support employee training, coaching, and performance management.
• Maintain records related to inspections, audits, incidents, training, equipment and service delivery.
• Participate in client meetings and provide updates on operational performance.
• Support continuous improvement and identify ways to improve service quality and efficiency.
Core Areas of Expertise
• Janitorial Operations
• Maintenance
• Client Relations
• Inspections
• Health & Safety
• Staff Scheduling
• Corrective Action Reporting
Status: Full Time, permanent
Location: Nanaimo, BC
Salary: $62,000 - $66,000
Responsible for overseeing the day-to-day delivery of contracted janitorial, maintenance, and facility services while ensuring client requirements and service standards are met
Key Responsibilities
• Oversee daily contracted services and ensure work is completed to the required standards.
• Communicate with clients, supervisors, contractors, and frontline staff regarding operational needs.
• Monitor service quality through regular inspections and audits.
• Track KPIs, performance, deficiencies, and corrective actions.
• Follow up on client concerns and ensure issues are resolved.
• Prepare routine operational and performance reports.
• Coordinate staffing, scheduling, training, and daily operational requirements.
• Support supervisors and frontline staff with direction and follow-up.
• Monitor compliance with health and safety requirements.
• Identify hazards, service deficiencies, and operational concerns.
Coordinate corrective actions and follow up to ensure completion.
• Support employee training, coaching, and performance management.
• Maintain records related to inspections, audits, incidents, training, equipment and service delivery.
• Participate in client meetings and provide updates on operational performance.
• Support continuous improvement and identify ways to improve service quality and efficiency.
Core Areas of Expertise
• Janitorial Operations
• Maintenance
• Client Relations
• Inspections
• Health & Safety
• Staff Scheduling
• Corrective Action Reporting
