Tasked with driving sales growth and execution excellence within an assigned geographical territory of retail locations (up to 60 stores), the Territory Manager (TM) serves as a key sales catalyst, building deep relationships with retail partners to align on sales goals and execution. Key responsibilities include supporting data-driven training programs , mentoring store associates to increase sales proficiency, selling in additional client promotional assets, and orchestrating sales events to drive immediate product movement.
Specifically, the Territory Manager will be responsible for:
- Driving Territory Sales: Actively owning sales metrics, market share expansion, and volume growth for the appliance portfolio within the assigned territory.
- Retail Partner Training: Conducting engaging product demonstrations and training sessions for retail sales associates (RSAs) to increase brand advocacy, product knowledge, and recommendation rates.
- Relationship Management: Developing and maintaining positive, professional, collaborative relationships with store managers, key dealers, and retail partners to ensure client satisfaction and maximize floor presence.
- Merchandising & Brand Presence: Ensuring the client’s appliance displays, point-of-purchase (POP) materials, and visual merchandising meet pristine brand standards on the retail floor.
- Market Insights & Feedback: Tracking and reporting on competitor activity, market trends, stock levels, and regional opportunities to corporate and client stakeholders.
- Operational Excellence: Managing assigned territory travel budgets, expenses, and promotional calendars efficiently to achieve measurable quarterly performance goals.
- Undergraduate degree preferred with an emphasis in Business or Marketing desired.
- Minimum 3–5 years' experience in retail operations, field sales, or corporate account management required (experience in home appliances, consumer electronics, or durable goods is highly preferred).
- Excellent communication, presentation, and relationship-building skills required.
- Requires a flexible schedule with the ability to work occasional weekends or event hours based on business needs.
- Exceptional skills in customer service, time management, self-confidence, accountability, and territorial analysis.
- Strong ability to leverage remote business tools, retail data applications, and CRM software to track and report field metrics.
- Remote home office environment with travel up to 70-80% across the assigned territory to visit retail establishments, dealer locations, and regional events.
